Items where Author is "HARDIYANTO, HARDIYANTO"
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Thesis
HARDIYANTO, HARDIYANTO (2010) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN (Studi Kasus Pada PT. PRUDENTIAL LIFE ASSURANCE Cabang YOGYAKARTA). Skripsi thesis, Universitas Mercu Buana Yogyakarta.