Items where Author is "Prasetyo, Okta Dwi"

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Thesis

Prasetyo, Okta Dwi (2017) PENERAPAN STRATEGI COSTUMER RELATION MANAGEMENT DALAM MENINGKATKAN KUALITAS LAYANAN DAN LOYALITAS PELANGGAN. Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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