Items where Author is "Astuti, Sihmi"

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Astuti, Sihmi (2015) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN BANK BTPN PURNABAKTI KANTOR CABANG YOGYAKARTA DITINJAU DARI PENILAIAN NASABAH KREDIT PENSIUN. Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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