Items where Author is "Kristianti, Yoshivina"

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Thesis

Kristianti, Yoshivina (2016) MANAJEMEN KOMUNIKASI DALAM PERUSAHAAN JASA : STUDI DESKRIPTIF KUALITATIF MANAJEMEN KOMUNIKASI DIVISI CUSTOMER SERVICE DALAM MENJAGA EXTERNAL RELATIONS DI PERUSAHAAN TNT EXPRESS YOGYAKARTA PADA TAHUN 2015 – 2016. Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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