Items where Author is "Noviyanti, Redyan"Repository UMBY

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Thesis

Noviyanti, Redyan (2018) Menejemen Layanan Pelanggan RS JIH dalam menangani Keluhan Pelanggan (Studi Deskriptif Kualitatif Mengenai Menejemen Layanan RS JIH Yogyakarta Dalam Menangani Keluhan Pelanggan Periode Maret 2018). Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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