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Pamungkas, Ariyo Krisetio (2010) ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP JASA PELAYANAN GRAHA NOKIA BIMASAKTI YOGYAKARTA (Studi Kasus Pada GRAHA NOKIA BIMASAKTI YOGYAKARTA. Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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