Items where Author is "Setyawati, Ervina Septi"
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Thesis
Setyawati, Ervina Septi (2017) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI HOTEL ROYAL AMBARRUKMO YOGYAKARTA. Skripsi thesis, Universitas Mercu Buana Yogyakarta.