A

Ariani, Dorothea Wahyu (2011) Manajemen Operasi Jasa. Universitas Terbuka, Jakarta. ISBN 9789790116412

C

Contractor, Farok J and Kumar, Vikas (2011) GLOBAL OUTSOURCING AND OFFSHORING. Cambridge University Press. ISBN 978-0-521-19353-5

F

Freud, Sigmund (2011) GROUP PSYCHOLOGY AND THE ANALYSIS OF THE EGO. University of Michigan, United States of America.

L

Libby, Robert (2011) FINANCIAL ACCOUNTING. Mc-Graw Hill.

P

PR Smith, PR Smith (2011) MARKETING COMMUNICATIONS INTEGRATING OFFLINE AND ONLINE WITH SOCIAL MEDIA. Kogan Page.

Pearson, Judy C (2011) HUMAN COMMUNICATION. Mc-Graw Hill.

S

Stallings, William (2011) CRYPTOGRAPHY AND NETWORK SECURITY PRINCIPLES AND PRACTICE. Prentice Hall.

W

Wariyah, Chatarina and Riyanto, Riyanto (2011) Sifat Fisik Dan Akseptabilitas Minuman Gel Lidah Buaya (Aloe vera var. chinensis). ( Physical Properties and Acceptability of Aloe vera (Aloe vera var. chinensis) Gel Drink) . Patpi, Manado. ISBN 978-602-98902-1-1

Wiroso, Wiroso (2011) PRODUK PERBANKAN SYARIAH. LPFE Usakti, Jakarta Barat. ISBN 978-979-3634-15-9