Items where Author is "Safitri, Fatmah Nur"

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Thesis

Safitri, Fatmah Nur (2019) PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPUASAN NASABAH PENYIMPAN PADA BANK BPD DIY STUDI KASUS KCP SEDAYU. Skripsi thesis, Universitas Mercu Buana Yogyakarta.

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